customer support

e-Services

e-Services is a privilege service to all valid CNI distributors. Distributors are able to access to our latest info/services efficiently without interruption 24hours daily.

To begin you are required to obtain your 6-digit ePIN number which will be sent together with your first MEMBER CARD once you become a NEW member. For online registered member, ePIN number will be e-mailed to you when your e-distributor’s application is successful.

e-Services consists of:

eWEB
Which can be accessed thru internet (http://www.mycni.com.my)

Thru eWEB service, you can:

  • Access to CNI Website & member's only site/services
  • Online shopping/ordering
  • Online Sponsoring/Registration of New member
  • Product & Services
  • Network & Distribution
  • News & Activities
  • Manage your business thru myCNI Business Centre:-
    • Check Own/Direct downlin's Sales inquiry ( PV/BV)
    • Download forms
    • Distributorship/New application status
    • Change ePIN
    • Price List

ePHONE
Which can be accessed thru telephone call(dial 03-5568 5568)
Thru ePHONE service, you can:

  • Manage your business thru:
    • Distributor/Direct downline’s Sales inquiry ( PV/BV)
    • Check Distributorship/New application status
    • Change ePIN
  • Speak to our Customer Service Personnel
For more details, please click here or dial 03-5568 5555 to speak to our Customer Service Personnel.

eSMS

Which can be accessed thru SMS(send to 39777)
Thru eSMS service, you can:

  • Manage your business thru:
    • Distributor/Direct downline's Sales inquiry ( PV/BV)
    • Check Distributorship/New application status
    • Change ePIN

*1st time user required to register thru SMS to enjoy continuous e-Services SMS facilities.

For more details, please click here or dial 03-5568 5555 to speak to our Customer Service Personnel.